No problem — give us a call
You don't need online access. Grab a recent your utility bill, call our team, and we'll get you enrolled over the phone.
Have this handy before you call
- A recent your utility billPaper, PDF, or email — whichever is easiest.
- Your account numberIt’s usually near the top of the first page, labeled “Account number” or “Customer number.”
- Your service addressThe address the utility account is set up under.
Call (646) 847-7885
Mon–Fri, 9am–6pm PT. We'll walk you through it in a few minutes.